Effective and timely user access to public information is one of the most fundamental requirements for e-government and e-democracy. In this context, the discovery of e-services available to citizens plays a very important role, because it represents one of the most frequent points of contact between public administrations and citizens. We present a solution, based on dynamic taxonomies, to end-user discovery of e-services. Differently from mainstream research in semantic web, the solution we propose is intended for the direct use of end-users, rather than for programmatic or agent-mediated access.

User-centric access to e-government information: e-citizen discovery of e-services

SACCO, Giovanni
2006-01-01

Abstract

Effective and timely user access to public information is one of the most fundamental requirements for e-government and e-democracy. In this context, the discovery of e-services available to citizens plays a very important role, because it represents one of the most frequent points of contact between public administrations and citizens. We present a solution, based on dynamic taxonomies, to end-user discovery of e-services. Differently from mainstream research in semantic web, the solution we propose is intended for the direct use of end-users, rather than for programmatic or agent-mediated access.
2006
AAAI Spring Symposium
Stanford U., Palo Alto, CA
March 27-29, 2006
AAAI Spring Symposium Series
American Association for Artificial Intelligence
114
116
G. SACCO
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2318/19626
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