Innovation within the tourism industry is crucial to respond to tourists’ changing needs and to thereby guarantee the economic sustainability of tourist destinations. From this perspective, a network approach is increasingly adopted because of its capacity to orchestrate economic actors and their resources in a way that reaps large benefits for all parties. Knowledge is a pivotal resource for creating innova-tion through a network approach in the tourism sector, and the implementation of ICT-based tools is a key support for collecting information and obtaining further understanding of the tourism market. This paper analyzes factors that disrupt the implementation of a system of data collection in tourist destinations by examining a longitudinal case study of ski resorts that shows which barriers and difficulties impeded the creation of a network of local stakeholders despite their sharing of common goals.

Knowledge sharing for coopetition in tourist destinations: The difficult path to the network.

Cortese D.
First
;
Giacosa E.;Cantino V.
2021-01-01

Abstract

Innovation within the tourism industry is crucial to respond to tourists’ changing needs and to thereby guarantee the economic sustainability of tourist destinations. From this perspective, a network approach is increasingly adopted because of its capacity to orchestrate economic actors and their resources in a way that reaps large benefits for all parties. Knowledge is a pivotal resource for creating innova-tion through a network approach in the tourism sector, and the implementation of ICT-based tools is a key support for collecting information and obtaining further understanding of the tourism market. This paper analyzes factors that disrupt the implementation of a system of data collection in tourist destinations by examining a longitudinal case study of ski resorts that shows which barriers and difficulties impeded the creation of a network of local stakeholders despite their sharing of common goals.
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Tourist destination; Network; Knowledge; Value creation; Information communication technology
Cortese D.; Giacosa E.; Cantino V.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2318/1685446
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