Social work and social control in the penitentiary system: an empirical study in northern Italy

In Italy there is a prison and probation system based on a rehabilitative model, which is connected with social policies and entrusts relevant tasks to the helping professions. Among these, social work is affected by changes in social policies, marked by the influence of neoliberal thought. Contemporary sociological studies highlight the transition from a model mainly focused on ensuring social welfare, to a model in which the dominant interest is to increase effective social control. In this transition there has been an impoverishment of social protection for the most vulnerable segments of the population. This article presents the results of a qualitative research study carried out in northern Italy, among professionals working in the penitentiary sector (mainly social workers). Research has focused on the representations of the respondents on specific issues, including: the relationship between the crisis of the welfare state and the penal-welfare system; the culture of control and the changes in the role of social workers. Results show, inter alia, that social workers reject punitive responses, especially those towards the most disadvantaged social groups. Moreover, in this crisis of the welfare state and the rehabilitative model, political ideals, felt by the entire professional community, seem to be lacking.