Social impact of human resource management of hybrid organisations. An exploratory case study

What defines an organization's social impact is its purpose, social and profit. The current business landscape in the entrepreneurial ecosystem in accordance with the literature defines a certain category of companies that can be the main players in the impact economy are the hybrid organizations. There are several studies and research on the role of HRM and incentive systems for companies in general, but not for hybrid organizations that seek to create high intentional, measurable and additive social impact. In this paper, through the method of the case study the researcher explores the hybrid organization Abel Nutraceuticals S.r.l, part of nonprofit group Arcobaleno Cooperativa Sociale and define the key factors that hybrid missionoriented for-profit organizations with the propensity for social impact should have to have an incentive tool to value workers and determine what factors internal stakeholders would like to know to be heard understood. The research confirms that a good tool that is inclusive and above all listens to the well-being of workers only works if it manages to put the worker first, having an auditor who verifies that the social inclusion it is implementing is done in the right way.