COLLABORATIVE GOVERNANCE AND TECHNOLOGIES: A BIBLIOMETRIC ANALYSIS

The present research provides a structured literature review of 80 papers on collaborative governance (CG) integration with technologies. The modern concept of CG appears strictly related to new technologies since allowing for more advanced and better communication to increase the efficiency of the activities implemented in the governance process. Although the relevant literature has increased scientific production on the topic, there is a gap in the updated framework describing the technologies that can enhance the deployment of CG. Therefore, the present study employs two distinct theoretical frameworks to analyse the results obtained by applying a rigorous method. The relevant results confirm the implementation of CG in different contexts, such as smart cities and healthcare. Consistent with classical theory, it analyses the role of stakeholders as public and private entities, such as companies, organizations, and citizens. In addition, the paper focuses on technologies and stakeholder relationships to implement actions to increase the public value of organizational capacity. Finally, the research proposes a future research agenda to contribute to the emerging argument that sees technologies adopted in the CG approach to support the Sustainable Development Goals (SDGs).