Business processes are widely used to capture how a service is realized or a product is delivered by a set of combined tasks. It is a recommended practice to implement a business goal through a single business process; in many cases, however, this is impossible or it is not efficient. The choice is, then, to split the process into a number of interacting processes. In order to realize this kind of solution, the business goal is broken up and distributed through many “actors”, who will depend on one another in carrying out their tasks. We explain, in this work, some weaknesses that emerge in this picture, and also how they would be overcome by introducing an explicit representation of responsibilities and accountabilities. We rely, as a running example, on the Hiring Process as described by Silver in [13].

Goal Distribution in Business Process Models

Baldoni Matteo;Baroglio Cristina;Micalizio Roberto
2018-01-01

Abstract

Business processes are widely used to capture how a service is realized or a product is delivered by a set of combined tasks. It is a recommended practice to implement a business goal through a single business process; in many cases, however, this is impossible or it is not efficient. The choice is, then, to split the process into a number of interacting processes. In order to realize this kind of solution, the business goal is broken up and distributed through many “actors”, who will depend on one another in carrying out their tasks. We explain, in this work, some weaknesses that emerge in this picture, and also how they would be overcome by introducing an explicit representation of responsibilities and accountabilities. We rely, as a running example, on the Hiring Process as described by Silver in [13].
2018
Inglese
contributo
1 - Conferenza
International Conference of the Italian Association for Artificial Intelligence
Trento
November 20–23, 2018
Internazionale
Chiara Ghidini, Bernardo Magnini, Andrea Passerini, Paolo Traverso
AI*IA 2018 – Advances in Artificial Intelligence
Comitato scientifico
Springer
Berlin
GERMANIA
11298
252
265
14
978-3-030-03839-7
978-3-030-03840-3
Accountability, Responsibility, BPM, Goals
no
3 – prodotto con deroga per i casi previsti dal Regolamento (allegherò il modulo al passo 5-Carica)
3
info:eu-repo/semantics/conferenceObject
04-CONTRIBUTO IN ATTI DI CONVEGNO::04A-Conference paper in volume
Baldoni Matteo, Baroglio Cristina, Micalizio Roberto
273
reserved
File in questo prodotto:
File Dimensione Formato  
2018_AIxIAb.pdf

Accesso riservato

Descrizione: Articolo principale
Tipo di file: PREPRINT (PRIMA BOZZA)
Dimensione 318.06 kB
Formato Adobe PDF
318.06 kB Adobe PDF   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2318/1685683
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 8
  • ???jsp.display-item.citation.isi??? 4
social impact