The banking industry is strongly influenced by Industry 4.0 with the rise of digital native banks that are changing the global competition lowering costs and entry barriers. Despite the relevance of the phenomenon, there is no consensus on the concept of digital native banks. For this reason, the paper aims to reconstruct, to classify and to analyze the topic, building up a typology of digital native banks. Studies on the topic are identified through a review process on scientific and professional sources. The typology is then finetuned through focus group and in-depth interviews. The results verify that there are five types of digital native banks (Beta Banks; Neobanks; Challenger Banks; Big Tech’s Banks; Retailer’s Banks) based on five dimensions (License; Actors; Approach; Banking Market Experience; Group Core Business). The theoretical contribution of the paper is the construction of a typology of digital native banks that are little analyzed in the academic literature. From a managerial point of view, the paper allows a better comprehension of the competitors and of the new market opportunities in the banking industry. The originality of the paper is the wide and holistic approach used to analyze a nascent field that allows to open-up new lines for the academic research.

New Banks in th 4th Industrial Revolution: A Review and Typology

Giacomo Buchi;Monica Cugno;Rebecca Castagnoli
2019-01-01

Abstract

The banking industry is strongly influenced by Industry 4.0 with the rise of digital native banks that are changing the global competition lowering costs and entry barriers. Despite the relevance of the phenomenon, there is no consensus on the concept of digital native banks. For this reason, the paper aims to reconstruct, to classify and to analyze the topic, building up a typology of digital native banks. Studies on the topic are identified through a review process on scientific and professional sources. The typology is then finetuned through focus group and in-depth interviews. The results verify that there are five types of digital native banks (Beta Banks; Neobanks; Challenger Banks; Big Tech’s Banks; Retailer’s Banks) based on five dimensions (License; Actors; Approach; Banking Market Experience; Group Core Business). The theoretical contribution of the paper is the construction of a typology of digital native banks that are little analyzed in the academic literature. From a managerial point of view, the paper allows a better comprehension of the competitors and of the new market opportunities in the banking industry. The originality of the paper is the wide and holistic approach used to analyze a nascent field that allows to open-up new lines for the academic research.
2019
22nd Excellence in Services International Conference
Thessaloniki, Grrece
29-20 Agosto 2019
Proceedings of 22nd Excellence in Services International Conference
Università di Verona
1
21
9788890432798
http://sites.les.univr.it/eisic/wp-content/uploads/2019/11/6-Buchi-Fasolo-Cugno-Zerbetto-Castagnoli-2.pdf
Digital Native Banks; Industry 4.0; Banking Industry; Fin-Tech; Typology; Review
Giacomo Buchi; Luca Fasolo; Monica Cugno; Alessandro Zerbetto; Rebecca Castagnoli
File in questo prodotto:
File Dimensione Formato  
proceeding_EISICCONFERENECE2019_BuchiCugnoCastagnoliFasoloZerbetto.pdf

Accesso aperto

Tipo di file: PDF EDITORIALE
Dimensione 676.67 kB
Formato Adobe PDF
676.67 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2318/1716255
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact