Inside Dropbox: Understanding Personal Cloud Storage Services

Personal cloud storage services are gaining popularity. With a rush of providers to enter the market and an increasing of- fer of cheap storage space, it is to be expected that cloud storage will soon generate a high amount of Internet traffic. Very little is known about the architecture and the perfor- mance of such systems, and the workload they have to face. This understanding is essential for designing efficient cloud storage systems and predicting their impact on the network. This paper presents a characterization of Dropbox, the leading solution in personal cloud storage in our datasets. By means of passive measurements, we analyze data from four vantage points in Europe, collected during 42 consecu- tive days. Our contributions are threefold: Firstly, we are the first to study Dropbox, which we show to be the most widely-used cloud storage system, already accounting for a volume equivalent to around one third of the YouTube traffic at campus networks on some days. Secondly, we characterize the workload typical users in different environments gener- ate to the system, highlighting how this reflects on network traffic. Lastly, our results show possible performance bot- tlenecks caused by both the current system architecture and the storage protocol. This is exacerbated for users connected far from control and storage data-centers.