Public participation in museums and cultural heritage sites: iCommunity mobile application

This paper presents iCommunity, an application that will be aimed at finding a universal method for inclusive societies in decision-making processes for cultural heritage management. iCommunity is being designed as a mobile application facilitating public participation in cultural heritage management. The main idea is to give all people, who are affected by a decision, the opportunity to be involved in the decision-making process. Any cultural heritage institution will be able to publish its activities on the application so as to evaluate users' feedback before the implementation of the activity itself. Based on the user's location, the application displays ongoing activities to the user himself. As a part of a participatory approach, users share each other's experience or data related to the posted activity. They also can show their agreement or disagreement to the activities by voting. The comments, votes and user's activities will be analysed real time for helping authorities to consider the consequence of their activities for more transparent and effective decision-making.