Adopting technological devices in hospital at home: A modelling and simulation perspective

This article introduces a framework to integrate Business Process Management and Simulation to e-Health solutions in the context of dehospitalization. Assistive technologies clearly have a direct and positive impact on the quality of life of patients, but they also improve the overall management of the organizational processes. In the framework of business process analysis, we introduce televisiting and telemedicine applications. In particular, we define modeling and simulation of hospital services as a base to investigate the role of technological innovations in order to explore the positive impact both on patient well-being as well as on business process management perspective.