Rethinking the HR Role: How Digital Transformation is Changing HR Departments

Digitalization is enormously changing the workforce: its size was reduced, as more and more tasks are automated, and an increasingly specialized staff is required for the remaining ones. Work environments have also been impacted by the phenomenon, which has completely transformed the way employees interact with each other, the information they use to perform their jobs, their attitudes toward their careers, and their expectations towards their employers. Many of these changes are due to new technological advances and to the increasing availability of HR data, and this trend is likely to increase further in the future. In fact, with the advancement of digitization, new sources of structured and unstructured data are becoming accessible to HR practitioners, enabling them to analyze the complexity of HR decision making more deeply. Organizations have at their disposal a wealth of information related to their workforce and organizational performance, as well as various external sources tha...