The aim of the paper is to identify the main issues in the measurement of the level of smartness in urban contexts, starting from the conceptualisation of smartness, the delineation of the different dimensions of smartness and the review of the measurement models. This process of analysis allows the proposal of a model to measure the level of smartness that is illustrated through the application to an empirical context, namely the city of Naples, highlighting the open issues related to the selection criteria and the collection of data.

Level of smartness in urban contexts: open issues in measurement

Cristina Caterina Amitrano;
2016-01-01

Abstract

The aim of the paper is to identify the main issues in the measurement of the level of smartness in urban contexts, starting from the conceptualisation of smartness, the delineation of the different dimensions of smartness and the review of the measurement models. This process of analysis allows the proposal of a model to measure the level of smartness that is illustrated through the application to an empirical context, namely the city of Naples, highlighting the open issues related to the selection criteria and the collection of data.
2016
26th Annual RESER Conference
Naples - Italy
September 8/10, 2016
What's Ahead in Service Research? New perspectives for business and society
Dept Econ Management Inst
590
603
979-12-200-1384-0
smartness, urban contexts, measurement models, cities
Cristina Caterina Amitrano; Francesco Bifulco
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2318/2097851
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