Digitalization and Employee Well-Being: The Role of Organizational Policy

Purpose. Digitalization is reshaping workplaces and redefining how organizations manage human resources and support employee well-being. While the relationship between digital transformation and employee well-being is gaining attention, the role of organizational policy in moderating this relationship, especially across different enterprise sizes, remains underexplored in the managerial literature. This paper aims to fill this gap by investigating how small and large enterprises address employee well-being in the context of digitalization, through a systematic mapping of existing research. Methodology. The study employs a scoping review methodology, adhering to the PRISMA-ScR guidelines. The Scopus database was used to identify and select relevant peer-reviewed articles published between 2010 and 2025. A total of 300 papers were reviewed and thematically analyzed to uncover major patterns, research trends, and gaps. Findings. The review identifies three thematic areas: (1) the impact of digitalization on psychological well-being, including digital overload and stress; (2) the role of organizational policies in supporting or neglecting employee needs; and (3) differences between small and large enterprises in terms of strategic policy implementation, with larger firms generally adopting more structured approaches. Research limitations/implications. Limitations include the restriction to English-language, Scopus-indexed publications, and potential subjectivity in thematic interpretation. Findings contribute to the development of tailored organizational policies that promote employee well-being in digital contexts. Originality/value. This review presents the first systematic comparison of how enterprise size influences organizational policy responses to digitalization and employee well-being, offering practical insights for scholars, HR professionals, and policymakers navigating digital transformation.