The managing of human resources in the workplaces - with particular attention to their motivation and satisfaction grade - can be a critical factor for business success of the organizations. The excellence in the workplaces has been recently deepened by the Great Place to Work Institute - leader in the measurement of the quality in the organizations - whose aim is “building a better society by helping companies transform their workplaces”. The objective of the present paper is to propose - as a consequence of a detailed analysis of the data at disposal from the 100 “best workplaces in Europe 2007” - a panel of objective parameters and factors to monitor the quality of a workplace, in order to give the organizations a competitive advantage deriving from an increased satisfaction and motivation of their personnel.

The excellence in workplaces as competitive factor for business success

BIANCONE, Paolo;BECHIS, Marco;
2008-01-01

Abstract

The managing of human resources in the workplaces - with particular attention to their motivation and satisfaction grade - can be a critical factor for business success of the organizations. The excellence in the workplaces has been recently deepened by the Great Place to Work Institute - leader in the measurement of the quality in the organizations - whose aim is “building a better society by helping companies transform their workplaces”. The objective of the present paper is to propose - as a consequence of a detailed analysis of the data at disposal from the 100 “best workplaces in Europe 2007” - a panel of objective parameters and factors to monitor the quality of a workplace, in order to give the organizations a competitive advantage deriving from an increased satisfaction and motivation of their personnel.
2008
11th Toulon-Verona Conference: “Excellence in Services: Higher education; Health care; Local government; Tourism; Banking”
University of Florence, Florence
4-5 September 2008
Proceedings of the 11th Toulon-Verona Conference “Excellence in Services: Higher education; Health care; Local government; Tourism; Banking”
University of Florence, Dipartimento di Scienze Aziendali
2
686
693
9788884538550
Quality; Workplace; Parameter; Factor; Indicator; Satisfaction grade
P. P. BIANCONE; M. BECHIS; L. TOMATIS
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2318/52624
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