Web-based selling of customisable products and services requires intelligent software support exceeding the capabilities of state-of-the-art configuration systems. First, the users of configuration systems deeply differ in interests and capabilities, so that intelligent user interfaces are needed to guide them through the configuration process. Second, complex and customisable products typically decompose into configurable sub-assemblies and services provisioned by co-operating suppliers. Thus, supply-chain integration of configuration capabilities is another requirement. The CAWICOMS project provides a framework for the development of advanced configuration applications supporting personalised user interfaces, knowledge-sharing among supply-chain participants and co-ordinated problem solving of different configuration systems.
Personalised configuration of products and services in co-operating markets
ARDISSONO, Liliana;GOY, Annamaria;
2002-01-01
Abstract
Web-based selling of customisable products and services requires intelligent software support exceeding the capabilities of state-of-the-art configuration systems. First, the users of configuration systems deeply differ in interests and capabilities, so that intelligent user interfaces are needed to guide them through the configuration process. Second, complex and customisable products typically decompose into configurable sub-assemblies and services provisioned by co-operating suppliers. Thus, supply-chain integration of configuration capabilities is another requirement. The CAWICOMS project provides a framework for the development of advanced configuration applications supporting personalised user interfaces, knowledge-sharing among supply-chain participants and co-ordinated problem solving of different configuration systems.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.